ORAFOL Australia Pty Ltd is committed to
delivering the highest levels of service throughout the entire
purchase cycle to its customers. At ORAFOL Australia, we believe
service starts from enquiry through to aftermarket sales and
CUSTOMER SERVICE AND ORDER FULFILMENT
ORAFOL Australia is driven by a strong Customer
Service culture. Our experienced Customer Service Representatives
provide the valuable link between the customer and ORAFOL
Australia. From product selection to meeting delivery deadlines,
our team ensures that every aspect of your experience in dealing
with us, is the best possible.
ORAFOL Australia's Customer Service
Representatives can be contacted during business hours on 1300 132
677 or via the Contact Us page on our website.
ORAFOL Australia provides distribution services
throughout Australia, with Distribution Centres in Brisbane, Sydney
and Melbourne Adelaide and Perth. Timely and accurate order
fulfilment capabilities is a key focuses at ORAFOL Australia and
performance is measured on a daily and weekly basis to ensure the
best customer outcome. ORAFOL Australia continually reviews the
performance of its courier transport companies taking the position
that they are an extension of ORAFOL Australia in the order
fulfilment cycle, and we have assembled a variety of companies to
ensure the best delivery capabilities for the breadth of products
which include inks, print equipment, sensitive medias.
ORAFOL Australia's Technical Services is an
integral division of ORAFOL Australia. With one of the largest
teams of engineers and Applications Specialists in the industry,
top quality service and support is delivered through-out
ORAFOL Australia's Technical Services team has
over 50 years of combined field expertise, minimising equipment
downtime and ensuring optimal machine performance. The ORAFOL
Australia Technical Services team is a valuable asset to any
signage and printing business. ORAFOL Australia currently support
the customer base that utilises HP Latex, Mimaki, Matan, Roland and
The ORAFOL Australia Technical Services Team can
be contacted on 1300 554 742 or via email.
ACCOUNT MANAGEMENT TEAM
ORAFOL Australia provides a personalised Account
Management service, maximising and engaging in the overall customer
experience. The ORAFOL Australia Account Management team is one of
the most experienced in the country. With a wealth of knowledge
arising from over 185 years of practical experience, including
signage application, signage business owners, industry veterans and
application specialists, the ORAFOL Australia Account Management
team will give you the right product, service or application advice
for the job.
The ORAFOL Australia Accounts Receivable
Department employs a disciplined business structure, delivering
industry leading collection services and solutions, working with
and for both ORAFOL Australia and its' customers.
The ORAFOL Australia Accounts Payable Department
has established strong business relationships with some of the
worlds' largest suppliers and manufacturers within the visual and
signage graphics industries.